Contact Page

We’re here to help.

Get in touch

Our team is available every day of the week — until 5 PM on weekdays and 10 PM on weekends. If you have any questions or doubts, we’re always ready to chat.

We’re here every day — until 5 PM on weekdays and 10 PM on weekends. If you have any questions, our team is ready to help anytime.

Quick questions

When will my order arrive?

Most orders arrive within 2–5 days in the U.S. and 3–9 days worldwide.

Can I return my flip flops?

Yes, you can return or exchange any unused pair within 30 days of purchase.

Do you ship internationally?

Absolutely! We offer worldwide shipping to every country.

How can I contact your team?

You can message us through the contact form or email — our team is available every day and ready to help.

Can I cancel my order?

You can cancel or change your order within the first few hours after purchase before it ships.

Get in touch

Quick Questions

When will my order arrive?

Most orders arrive within 2–5 days in the U.S. and 3–9 days worldwide.

Can I return my flip flops?

Yes, you can return or exchange any unused pair within 30 days of purchase.

Do you ship internationally?

Absolutely! We offer worldwide shipping to every country.

How can I contact your team?

You can message us through the contact form or email — our team is available every day and ready to help.

Can I cancel my order?

You can cancel or change your order within the first few hours after purchase before it ships.

OUR STORY

The first design

We started with nothing — just an idea and the drive to create something better. Our first design was simple, but it meant everything to us. Chanclas grew from the idea of making flip flops that feel good, last long, and connect people from different places. We focus on comfort, quality, and staying true to where we started. Wherever you go, Chanclas goes with you.

hondurs flip flop

8C6B93D6DAB0788E4EC1B49E6E3D10A2.jpg__PID:93f95f30-b5e2-45db-a3a7-356d689d1824

freepik_39164791_1_copy__PID:f322df30-8135-43a1-9d28-8b6c5d8f7425

Small profits

We keep our profits small so we can focus on what matters most your product quality. We spend more on better materials and design, so you get flip flops that feel good and last longer.